Advise 

ADVISE—Terms of Service

Updated March 24, 2021

• When you opt-in to the service, we will send you a SMS (text) message to confirm your signup for Edison State ADVISE alerts.

• You can cancel the SMS service at any time. Text "STOP" to stop receiving messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you can opt-in as you did the first time, and we will resume sending SMS messages to you.

• The ADVISE alerts service will use the cell phone number in your student record with the College. Please ensure that your cell phone number in your student record is correct.

• If at any time you forget what keywords are supported, you can text "HELP". After you send the SMS message "HELP," we will respond with instructions about how to use our service as well as how to unsubscribe.

• We are able to deliver messages to the following mobile phone carriers:
  Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile
  Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless and West Central (WCC or 5 Star Wireless).  NOTE  Carriers are not liable for delayed or undelivered messages.

• As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive a message from ADVISE alerts up to six (6) times a month if we become aware of an attendance, academic performance or registration issue that could jeopardize your success. If you have any questions about your text plan or data plan, contact your wireless provider. For all questions about the services provided, please contact us via email. 

• If you have any questions regarding privacy, please read our privacy notice below.

ADVISE—Privacy Notice

Updated March 24, 2021

Thank you for choosing to be part of our community at Edison State Community College (also referred to as "College", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us via email.

Edison State does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail, completing an online information request form, completing an online application or online registration form. Whatever personal information you choose to share with us—by sending us a message or completing an electronic form with personal information—will be used solely to complete your request.

When you use any of our services, we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, our goal is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take time to read through this Privacy Notice carefully. If there are any terms in this privacy notice with which you do not agree, please discontinue use of our services immediately.

This privacy notice applies to all information collected through our Services.

TABLE OF CONTENTS

What information do we collect?

Information collected through our App

In Short  We collect information regarding your push notifications, when you use our App.

If you use our App, we also collect the following information:

Push Notifications  We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

How do we use your information?

In Short  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations and/or your consent.        

We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To deliver and facilitate delivery of services to the user.  We may use your information to provide you with the requested service.

• To respond to user inquiries/offer support to users.  We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

• To send you marketing and promotional communications.  We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our App, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).

Will your information be shared with anyone?

In Short  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent  We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests  We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract  Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations  We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests  We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.

Is your information transferred internationally?

In Short  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent  We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests  We may process your data when it is reasonably necessary to achieve our legitimate business interests.


• Performance of a Contract  Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.


• Legal Obligations  We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).


• Vital Interests  We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.

How long do we keep your information?

In Short  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In Short  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment.

What are your privacy rights?

In Short  You may review, change or terminate your account at any time.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details by clicking here.

If you are a resident in Switzerland, the contact details for the data protection authorities can be found here.

Do California residents have specific privacy rights?

In Short  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California and have a registered account with the App, you have the right to request removal of unwanted data that you publicly post on the App. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the App, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

Do we make updates to this notice?

In Short  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at twilio@edisonohio.edu or by US Postal Service to

Edison State Community College
1973 Edison Drive
Piqua, OH 45356
United States

How can you review, update or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update or delete your personal information, please submit a request by calling 937.778.8600.